Fosshotel was founded on March 13, 1996, by a group of travel agencies and other companies in Iceland's travel industry. The operation started with Fosshotel Lind in Reykjavík, adding Fosshotel City in downtown Reykjavík next and then Fosshotel Hallormsstaður in East Iceland. By the year 2000, Fosshotel had grown to be Iceland's second-largest hotel chain with a total of 11 hotels. In 2005, Fosshotel opened Iceland's first cultural theme hotel based on Norse mythology, Icelandic literature and classical music. In the year 2011, Fosshotel celebrated its 15th anniversary and today operates 15 hotels, 3 in Reykjavík and 12 in the countryside.
Fosshotel means "Waterfall Hotel," representing power, energy and sparkling freshness, like all the Fosshotels and their teams. Magnificant waterfalls are part of Iceland's stunning landscape, and there is always a Fosshotel nearby.
THE MOST IMPORTANT INDIVIDUAL
Hundreds of dedicated employees work at Fosshotels all year around taking care of the most important individual at our hotel chain: The Guest.
THE FRIENDLIEST HOTEL CHAIN IN ICELAND
Throughout Iceland, Fosshotels all have the same goal, "to be the friendliest hotel chain in Iceland." In recent years, we have received over 5000 service questionnaires annually, with 96-98% of our guests rating friendliness as excellent or good.
THE HUMAN RESOURCES OF FOSSHOTEL
Many would agree that the core of our job is communication with the intent of providing good service. Not only do we constantly interact with our hotel guests and clients by various means but also with each other as co-workers. We find this interesting, demanding and rewarding. The group of people engaging in this cycle of communication is sincere, multitalented and hardworking individuals. We want to provide complete satisfaction for our customers and at the same time create a desirable working environment where our staff members are proud and happy to be part of the Fosshotel chain.