About Fosshótel

HISTORY

Fosshótel was founded on the 13th of March 1996 by a group of Icelandic travel agencies and companies within the local travel industry. The operation started with Fosshótel Lind in Reykjavík, adding Fosshótel City downtown and later Fosshótel Hallormsstaður in East Iceland. By the year 2000, Fosshótel had grown to be Iceland's second-largest hotel chain with a total of 11 hotels. The franchising division opened in 2001 and today includes one franchise hotel in the countryside, Fosshótel Nesbúð. In 2005 Fosshótel opened Iceland's first cultural theme hotel based on Norse mythology, Icelandic literature and classical music. We also introduced a new brand name called "Inns of Iceland" and started this operation with guesthouses in Reykjavík. Inns of Iceland might expand in the future also into the countryside. In the year 2011 Fosshótel celebrated its 15th birthday and operates 9 hotels, 2 in Reykjavík and 7 hotels in the countryside.

THE NAME

Fosshótel means waterfall-hotel. Waterfalls represent power and energy and sparkling freshness, like all the Fosshótels and their teams. The numerous waterfalls are part of the wonders of nature in Iceland, and there is always a Fosshótel nearby.

THE MOST IMPORTANT INDIVIDUAL

About 300 employees work at Fosshótel during high season from June to August while from September to May around 100 staff members take care of the most important individual at our hotel chain: the guest.

FRIENDLIER ALL AROUND ICELAND

Fosshótel is a hotel chain offering very diverse facilities and services, where all hotels have the same goal to be "friendlier all around Iceland". In recent years we have annually received close to 5000 service questionnaires from our guests, rating friendliness 96-98 % as excellent or good.

THE HUMAN RESOURCES OF FOSSHÓTEL

Many would agree that the core of our job is communication. Not only do we constantly interact with our hotel guests and clients by various means but also with each other as co-workers. We believe that this form of communication is interesting, demanding and rewarding. It is our opinion that the group of people engaging in this cycle of communication is a group of service-minded, multitalented and hardworking individuals. We hope you agree. The above principle is our approach to creating a desirable working environment where all employees actually enjoy their jobs.